Fresh Coffee Next Roasted 24 June, Select Your Ideal Dispatch Date at Cart (Roasted Within 48 Business Hours of Dispatch) Click here for our Delivery FAQ page

Delivery FAQ

I know paying shipping is never fun, but if it makes you fell any better we subsidise our rates, as such we pay more to the delivery companies than we charge you.

Orders are roasted and dispatched from Victoria, Australia.

We currently offer complimentary (free) shipping for all orders of $69 or more.

Here's our flat-rate delivery costs for orders under $69 which cover deliveries to VIC|NSW|ACT|QLD|SA|WATAS|NT

  • $6.99 No Delivery Company Preference (No Parcel Locker/PO Box/Collect)
  • $7.99 Courier's Please (No Parcel Locker/PO Box/Collect)
  • $7.99 Australia Post
  • $9.99 Express Post 

    Shipping (delivery) address tips for smooth delivery:

    • Suburb and Postcode must match. If they don't your order may get delivered to the wrong suburb
    • It's better to write your Suburb in the address than your Capital City
    • If you order is destined for delivery to an apartment, unit, suite, lot or certain floor of a building then please write this before the street number followed by a space or / if an alternate format is used this may result in your order being RTS (returned to sender). Here's an example of perfect formatting Unit 1/2 Test Street
    • If your order is getting delivered to a business address, it's best to write the name of the business in the "Company (optional)" area
    • For deliveries to a business it's also helpful to write the operating days/hours in the "note for the delivery person" area on the cart page
    • If you're not a fan of delivery drivers leaving a "sorry we missed you" card, then adding your mobile into the "Phone (optional)" area can help prevent this from happening
    • If there's any specific delivery instructions you'd like the delivery person to see, please write them in the "note for the delivery person" area on the cart page
    • Please note deliveries companies automatically mark deliveries as "authority to leave." If you do not want your parcel potentially left in a safe place and would instead like to sign for your delivery, please simply send a reply email to your order confirmation with the request at least 48 hours before the dispatch date you select