Delivery FAQ

I know paying shipping is never fun, but if it makes you fell any better we subsidise our rates, as such we pay more to the delivery companies than we charge you.

Orders are roasted and dispatched from Victoria, Australia.

We currently offer complimentary (free) shipping for all orders of $69 or more.

Here's our flat-rate delivery costs for orders under $69 which cover deliveries to VIC|NSW|ACT|QLD|SA|WATAS|NT

$6.99 No Delivery Company Preference (No Parcel Locker/PO Box/Collect)
$7.99 Courier's Please (No Parcel Locker/PO Box/Collect)
$7.99 Australia Post
$9.99 Express Post

Shipping (delivery) address tips for smooth delivery:

Suburb and Postcode must match. If they don't your order may get delivered to the wrong suburb
It's better to write your Suburb in the address than your Capital City
If you order is destined for delivery to an apartment, unit, suite, lot or certain floor of a building then please write this before the street number followed by a space or / if an alternate format is used this may result in your order being RTS (returned to sender). Here's an example of perfect formatting Unit 1/2 Test Street
If your order is getting delivered to a business address, it's best to write the name of the business in the "Company (optional)" area
For deliveries to a business it's also helpful to write the operating days/hours in the "note for the delivery person" area on the cart page
If you're not a fan of delivery drivers leaving a "sorry we missed you" card, then adding your mobile into the "Phone (optional)" area can help prevent this from happening
If there's any specific delivery instructions you'd like the delivery person to see, please write them in the "note for the delivery person" area on the cart page